Shipping and returns
solve all your doubts
The delivery time will depend on the destination. Normally, it will take 24 to 72 hours for the Spanish mainland and 6 to 10 days for the rest of Spain.
For other countries the delivery can take up to more than 2 weeks.
- Delivery times may be longer in periods of sales and promotions.
The cost of shipping will be € 5 for the peninsula and € 8 for the islands and Ceuta and Melilla. For purchases over € 60, shipping will be free (only for Spain).
Shipping to France, UK, Germany, Italy, Netherlands and Belgium will be € 20.
Shipping to Ireland is € 30.
The cost of returning an order is borne by the customer.
You must send us an email to devoluciones@elpilarmodainfantil.com to inform us of the return.
You must indicate the reason for return for each garment or item.
The article must be in perfect condition and present the tag and the purchase ticket.
Remember that all garments or items to be returned must be in the same condition in which they were sent, unworn and with all their tags. The costs of the return are to be paid by the customer.
After approving the return (the items must be in perfect condition and have the tags) you will receive a confirmation email indicating that the amount will be credited to your account within a few days.
Remember that the credit card payment depends on your bank.
If you want a different size or color, as well as purchase alternative products, you should contact us via email devoluciones@elpilarmodainfantil.com
ONLINE SHOPPING
solve all your doubts
Yes, in our physical store we have more articles. If you have seen one that interests you in our social networks and it is not in the online store do not hesitate to ask us.
Yes, however it is more useful to register, as your details will be saved and you will not lose time on your next purchases.
Yes, our prices are the same.